Technicians must possess the skills for installing operating systems, such as Windows, Unix or macOS, and network components. They need to be conversant with networking protocols, such as TCP/IP, DNS, FTP, and SMTP, among others.
Network Technicians must also assess PCs/ laptops, hardware and software of the network, servers, and other devices to identify potential issues. They also install, maintain, resolve, and examine network cabling. Technicians should be able to promptly troubleshoot issues to ensure that computers and network equipment are always up and working. They should be conversant with network management and network ecosystem.
It is imperative that technicians keep themselves abreast of new network technologies so that they can suggest improvements to improve the network systems of their organizations.
Technicians also need to have the ability to explain technical issues to personnel belonging to non-technical backgrounds.
They need to partner with the system administration and information technology support teams of their organizations.
They will also need to document instances for future reference.
