The Field Service Technician professionals will be accountable for upgrading the equipment including applicable software, hardware, and data telecommunications network equipment. The major role is to work in a central office, mobile towers, outside plant (OSP), or cell sites facilitating the technical know-how in installation, commissioning and integration, modification, and removal of telecom devices as per the client satisfaction level.
The field technician is also responsible for the configuration, repair, and precautionary upkeep of telecom hardware.
The Technicians follow the client work protocol to perform hardware and software installation, move, add, change, and disposal (IMACD) of the telephone device. They make sure that telecom systems and related equipment are in best working form. The technician maintains the documentation related to downtime, repairs, and alterations.
